FREQUENTLY ASKED QUESTIONS

 

 

Why buy Live Good?

Our Live Good products are the tangible expression of our values. We hope to offer something you can be proud to bring home, adding a layer of comfort and elegance to your space while supporting organic agriculture and local production.

The Live Good line of home products upholds each and every aspect of our mission. Everything we make is local. Everything is sustainably sourced and certified organic. We believe you don’t need to compromise. You can live sustainably, supporting the long-term health of your neighbors and the planet, and also live well, in elegance and comfort. We want to help you find that state of harmony with nature, with your community, and with yourself.

Are Live Good products optimal for people with chemical sensitivities?

Since these materials are certified organic and the entire production process non-toxic, they do not contain chemicals that can transfer onto your skin and cause irritations, which is a common problem among chemically sensitive people.

Why are there tiny flecks embedded in the cotton fabric?

Live Good does not employ the use of high-impact dyes on any of our organic cotton fabrics and so there may be tiny specks of fabric that were not fully whitened. These specks or flecks are minute and harmless. They are simply a natural part of the organic textile process.

How do I care for my organic products?

Freshen and sanitize organic cotton-fill products by placing the insert in natural sunlight for 3-5 hours. Treat stains with a solution made from one part white distilled vinegar and three parts purified water. Sprinkle baking soda on dry fabric to eliminate odors. If storing, we recommend using a paper covering and natural cedar products to prevent moth damage.

Please pre-wash as fabrics are sized to allow initial shrinking to occur. Machine wash in warm or cold water. Do not bleach.

We recommend the use of phosphate-free, natural detergents without the addition of fabric softener. Wash fabrics separately as buttons and other rough surfaces may cause pilling.

If line drying, avoid direct sunlight. Machine dry on a low heat setting to extend the life of the fabric. Remove items immediately after drying and do not overdry. Ironing on a hot setting with high steam can restore luster to a sateen weave.

Who can I contact if I have questions about Live Good?

We welcome your questions and comments about Live Good. Please email any product inquiries to us at: customerservice@livegoodinc.com.

How do I go about selling these products in my store?

We welcome the opportunity to be a part of your store. Please direct any questions to the following email address: sales@livegoodinc.com.

What is cotton sateen?

Cotton sateen has a luster that is similar to that of satin making it exceptionally soft, smooth, and luxurious. Despite it’s delicate texture, this woven fabric is highly durable and long-lasting.

What is natural color cotton canvas?

Our cotton canvas is a simple sturdy natural colored fabric speckled with brown flecks.

What are the pillow inserts made from?

Live Good pillows are stuffed with inserts from the silk-cotton tree called kapok and the shells are certified organic cotton from Texas fiber, which is then woven in South Carolina. Kapok fiber is moisture-resistant, quick-drying, resilient, buoyant, lightweight, completely hypo-allergenic, dust mite and mold resistant and odorless.

What kind of inks do you use for printing?

We use formaldehyde free water-based inks on our products and all of the graphics printed on our products are considered “low-impact” in terms of their chemical content.

What standards does Live Good uphold for its merchandise?

We are committed to quality and excellence in all that we do, and our standards are upheld in everything we produce. Customer satisfaction is of the utmost importance in our mission to help our community Live Good.

Where are the products sourced?

All printing and finished materials are sourced in the United States.

What does “certified organic” mean?

For a product to be “certified organic” it must contain (excluding water and salt) only organically produced ingredients and processing aids. Any remaining product ingredients must consist of nonagricultural substances approved on the National List including specific non-organically produced agricultural products that are not commercially available in organic form.

Learn more about our certified organic and sustainability practices